Saturday, February 8, 2014

Troubleshoot ActiveSync with Exchange Server

Now Microsoft released one more tool to troubleshoot the ActiveSync. As you know many  users rely on their smartphones and other mobile devices to access their email and calendar using Exchange ActiveSync (EAS). Any issues with mobile device access and EAS are noticed and reported immediately and a solution is expected just as quickly.
To assist you in troubleshooting EAS issues in your organization, Microsoft just released the Exchange ActiveSync Guided Walkthrough (GWT). You can use this walkthrough for troubleshooting some common EAS issues such as:
  • Creating a profile on the device
  • Connectivity issues
  • Mail flow issues (unable to send/receive email)
  • Calendaring issues
  • Delays or server performance issues
 click here for  Troubleshoot ActiveSync with Exchange Server

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