Tuesday, May 27, 2014

Lync Server 2013 Front-End service cannot start in Windows Server 2012

In Lync Server a common issue which can be encountered, is a Front End Service that get's stuck starting. No amount of restarting will fix this problem, also there is no event log, most likely because the service start will never time-out, and never actually fails to start. 

Here are some fix to resolved the issue

Microsoft documentation states that in Server 2012 to increase security, certificates that are not self signed (i.e. where the issue by and subject name are the same e.g. a Certificate Authorities certificate) should not in in the "Trusted Root Certificate Authorities" container in the Certificate store. Certificates that are NOT self signed should go in the "Intermediate Certificate Authorities". Click here for details

Use Lync Management Shell and enter the following command, then reboot the Front End server:

Reset-CsPoolRegistrarState -PoolFqdn “server/pool.domain.co.nz” -ResetType FullReset

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