Tuesday, July 15, 2014

Lync Server 2013 Integrate with Exchange 2010 Unified Messaging

In your organization if you have Lync and Exchange Server and you need to integrate the both of application for better use.
As you know Unified Messaging combines voice and email messaging into a single messaging infrastructure. Microsoft Lync Server Enterprise Voice takes advantage of the UM infrastructure to provide voice mail, Outlook Voice Access, call notifications, and auto attendants.
Once you complete the integration you will get below features:
Call Records


  •        Play a personal Greeting.
  •        Record a message.
  •        Submit the message to be queued for delivery to the users Mailbox

Outlook Voice Access

The Microsoft Exchange Um Administrator Assigns Telephone Numbers for dialing in to 
the UM Server.

Auto Attendant
   
Basically you need to define the Telephone Number that a user can dial from outside of 
the organization to reach a company representative coming in through a menu system.

Fax services

Incoming and outgoing faxes. User can see the faxes under their inbox however you 
need to have third party software to configure fax.

Unified Contact store

It will unified the Lync and outlook contacts each other. Like show Lync contact on 
Outlook.

Exchange Online Integration

Basically it allows your Outlook Web Access based clients the ability to use instant 
messaging and Presence from within the Web based interface.

Configuration Steps

These list steps shows the simplified deployment for UM and Lync Server.

1.  Install Microsoft Lync Server in the same topology where the Client Access servers running the Microsoft Exchange Unified Messaging Call Router service and the Mailbox servers running the Microsoft Exchange Unified Messaging service will be installed. Confirm that at least one Lync pool is created.
2.  Install a certificate that's valid and signed by a private or public certification authority (CA) and is trusted by Lync Server.
3.  Install the Client Access servers and Mailbox servers. Verify installation.
4.  Install a certificate that's valid and signed by the same CA as the certificate you installed on your Lync servers.
5.  Create and configure a Session Initiation Protocol (SIP) URI dial plan.

6.  Add all Client Access and Mailbox servers to the SIP URI dial plan. However, if you have multiple SIP URI dial plans, you must add all Client Access and Mailbox servers to all SIP URl dial plans.
7.  Run the ExchUcUtil.ps1 script from the \Exchange Server\Script folder on a Mailbox server.
Important:
The ExchUcUtil.ps1 script creates one or more UM IP gateways for Lync integration. You must disable outgoing calls on all UM IP gateways except one gateway that the script created. This includes disabling outgoing calls on UM IP gateways that were created before you ran the script. To disable outgoing calls on a UM IP gateway, see Disable Outgoing Calls on UM IP Gateways.
8.  Run OcsUmUtil.exe from the %CommonProgramFiles%\Microsoft Lync Server 2013\Support folder on a Lync Server.

9.  Deploy the Mediation Server and media gateways.
10. Install a certificate on your Mediation Server that's valid and signed by the same CA as the certificate you installed on your Lync servers.
     11. Enable your users for UM and Enterprise Voice.

Hope this will help you.

Thank you!

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