Monday, October 13, 2014

SIP Errors- useful reference

Just want to share, Today i faced some issues, I was troubleshooting a client error which I hadn’t seen before, in my troubleshooting I came across this useful reference list of SIP errors in the Microsoft protocol documentation, and thought it might come in useful.

 http://msdn.microsoft.com/en-us/library/gg132389%28v=office.12%29.aspx



Mode
Error Id
Error Message
Additional Information
Conference
400
[user name] cannot be reached.
This person is using an application that does not support this type of meeting.
Conference
404
[user name] cannot be found. Please check the address and try again.

Conference
404
The meeting you are trying to join has ended.
The meeting you are trying to join has ended or does not exist. Contact your support team with this information.
Conference
408
The conferencing service did not respond. Please wait and try again.

Conference
408
The invitation to [user name] expired.

Conference
410
[user name] cannot be found. Please check the address and try again.

Conference
413
This online meeting cannot be found.
This online meeting cannot be found on the server. Please check the meeting ID and try again.
Conference
415
[user name] cannot be reached.
This person is using an application that does not support this type of meeting.
Conference
480
[user name] cannot be reached and may be offline.

Conference
482
[user name] cannot be reached because of conferencing service issues.

Conference
483
[user name] cannot be reached because of conferencing service issues.

Conference
486
Cannot reach [user name]. Try again later.

Conference
488
[user name] cannot be reached.
This person is using an application that does not support this type of meeting.
Conference
488
The meeting you are trying to join has ended.
The meeting you are trying to join has ended or does not exist. Contact your support team with this information.
Conference
500
[user name] cannot be reached because of conferencing service issues.

Conference
500
A server error occurred. Please contact your support team.

Conference
501
Cannot invite [user name] to join this meeting.
Cannot invite [user name] to join this meeting. This person is using a messaging application that does not support more than two participants in a conversation.
Conference
502
[user name] cannot be reached because of conferencing service issues.

Conference
504
The conferencing service did not respond. Please wait and try again.

Conference
603
[user name] declined your invitation.

Conference
603
The conferencing service did not respond. Please wait and try again.

Conference
604
[user name] cannot be found. Please check the address and try again.

Conference
605
The conferencing service did not respond. Please wait and try again.

Conference
606
Cannot invite [user name] to join this meeting.
Cannot invite [user name] to join this meeting. This person is using a messaging application that does not support more than two participants in a conversation.
IM
404
[user name] cannot be found. Please check the address and try again.

IM
404
[user name] could not be found and this message was not delivered.

IM
408
This message may not have been delivered to [user name]because the server sent the message to this person but it timed out.

IM
415
The message was not delivered. [user name] is signed in to a device that cannot receive messages.

IM
480
This message was not delivered to [user name] because this person is unavailable or offline.

IM
481
[user name] could not be reached and this message was not delivered:

IM
488
[user name] cannot be reached.
This person is using a device that does not support instant messaging.
IM
488
[user name] cannot receive instant messages at this time. Please try again later.

IM
488
This message was not delivered to [user name] because this type of content could not be received.

IM
500
This message was not delivered to [user name] because the service is not available.

IM
503
[user name] could not be reached and this message was not delivered.

IM
513
This message was not delivered to [user name] because it is too large.

Sharing
408
Screen sharing did not start in time. Please try again.

Sharing
408
The conferencing service did not respond. Please wait and try again.

Sharing
408
The sharing invitation sent to [user name] has expired.

Sharing
415
Sharing is not supported with this contact.

Sharing
415
Sharing is not supported with this contact.

Sharing
480
The sharing invitation cannot be sent to [user name].
[user name] is offline or set to Do Not Disturb and will not receive your sharing invitation.
Sharing
480
The sharing invitation cannot be sent to [user name].
[user name] is offline or set to Do Not Disturb and will not receive your sharing invitation.
Sharing
486
[user name] declined your sharing invitation.

Sharing
487
The sharing session ended.
The sharing session timed out or was ended by the person who started the session.
Sharing
487
The sharing session ended.
The sharing session timed out or was ended by the person who started the session.
Sharing
488
Some people did not respond to your sharing invitation. They may be using earlier versions of the client.
One or more people did not respond to your sharing invitation. They need to be running at least Microsoft Office Communicator 2007 R2, which is required to respond to sharing invitations and to participate in sharing sessions.
Sharing
488
Some people did not respond to your sharing invitation. They may be using earlier versions of the client
One or more people did not respond to your sharing invitation. They need to be running at least Microsoft Office Communicator 2007 R2, which is required to respond to sharing invitations and to participate in sharing sessions.
Sharing
501
[user name] did not respond to your sharing invitation.
[user name] did not respond to your sharing invitation because their server does not support desktop sharing.
Sharing
503
Sharing couldn’t be started because the server is busy. Please try again later.

Sharing
504
Sharing couldn’t be started because the server is busy. Please try again later.

Sharing
603
[user name] declined your sharing invitation.

Sharing
603
You have declined the invitation from [user name].

Sharing
606
You can’t share with this contact because his or her communications application isn’t recognized by the server. Please contact your support team.

Voice
402
Cannot complete the call.
Call cannot be completed because there is a problem with the account. Contact your support team with this information.
Voice
402
Cannot complete the transfer.
Call cannot be transferred because there is a problem with the account. Contact your support team with this information.
Voice
404
[user name] is not in service. Please check the number and try again.

Voice
405
Cannot complete the transfer.
Cannot complete the transfer. Transfer is not supported for this call.
Voice
408
[user name] did not answer.
Call was not completed because [user name] did not answer at this time. Try your call again later.
Voice
408
Cannot complete the transfer.
Call was not transferred because the calling service did not respond. Wait and then try again. If the problem continues, contact your support team with this information.
Voice
415
[user name] cannot answer this call.
[user name] does not have an audio device set up to accept calls.
Voice
415
Cannot complete the transfer.
Call was not transferred because [user name] does not have an audio device set up to accept calls.
Voice
480
[user name] is unavailable or may be offline.

Voice
480
Cannot complete the transfer.
Call was not transferred because [user name] cannot be reached and may be offline.
Voice
480
Video was not accepted.

Voice
481
Cannot complete the transfer.
Call was not transferred because [user name] cannot be reached and may be offline.
Voice
484
Please check the number and try again.
The format of the number you dialed is not valid.
Examples of valid dialing formats:
1+(555) 555-0123
(555) 555-0123
9+1+(555) 555-0123
011+ 12 34 56 78 99
If you continue to be unable to successfully make a call, please contact your support team.
Voice
485
Cannot complete the transfer.
Call was not transferred because there is more than one contact with the same phone number. Try transferring again. If you still cannot complete the call, contact your support team with this information.
Voice
485
Cannot contact [user name].
There is more than one contact with the same phone number. Try calling again. If you still cannot complete the call, contact your support team with this information.
Voice
486
[user name] is in another call.

Voice
486
Cannot complete the transfer.
Call was not transferred because [user name] is in another call.
Voice
487
Call was unsuccessful.
The calling service did not respond. Wait and then try again. If the problem continues, contact your support team with this information.
Voice
488
[user name] cannot answer this call.

Voice
488
Cannot complete the transfer.
Call was not transferred because [user name] does not have an audio device set up to accept calls.
Voice
491
[user name] is in another call.

Voice
491
Cannot complete the transfer.
Call was not transferred because [user name] is in another call.
Voice
501
Call failed. This type of call is unsupported.

Voice
503
The call could not be completed. Please try again later.
The call could not be completed because of a busy network. Please try again later.
Voice
504
Cannot complete the transfer.
Call was not transferred because there was a problem with the calling service. Wait and then try again. If the problem continues, contact your support team with this information.
Voice
504
Operation was unsuccessful.
The calling service did not respond. Wait and then try again. If the problem continues, contact your support team with this information.
Voice
600
[user name] is in another call.

Voice
600
Cannot complete the transfer.
Call was not transferred because [user name] is in another call.
Voice
603
[user name] did not answer.
Call was not completed because [user name] did not answer at this time. Try your call again later.
Voice
603
Cannot complete the transfer.
Call was not transferred because one of the participants is not available at this time.
Voice
605
[user name] did not answer.
Call was not completed because [user name] did not answer at this time. Try your call again later.
Voice
605
Cannot complete the transfer.
Call was not transferred because one of the participants is not available at this time.
Voice
606
[user name] is set to Do Not Disturb.

Voice
606
Cannot complete the transfer.
Call was not transferred because [user name] is set to Do Not Disturb.

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